Frequently Asked Questions About Garage Doors
At Casella Garage Doors, we understand that homeowners and business owners have questions about garage door maintenance, repair, and installation. Our team of fully licensed and insured professionals has compiled answers to the most common questions we receive about our garage door service. Whether you're experiencing a broken spring, a malfunctioning opener, or need a complete door replacement, we're here to help customers throughout Connecticut and New York with same-day service and quality workmanship.
How often should I have my garage door serviced?
We recommend having your garage door professionally inspected and serviced at least once per year. Regular maintenance helps identify potential issues before they become costly repairs, extends the lifespan of your garage door system, and ensures safe operation. Our technicians check springs, cables, rollers, tracks, and opener functionality during routine service appointments.
What are the signs that my garage door needs repair?
Common signs that your garage door requires professional repair include unusual noises (grinding, squeaking, or rattling), slow or uneven opening and closing, the door reversing unexpectedly, visible damage to panels or hardware, frayed cables, and difficulty operating the door manually.
How long does a typical garage door repair take?
Most garage door repairs can be completed within 1-2 hours, depending on the complexity of the issue. Simple repairs like replacing rollers or adjusting tracks are typically faster, while more extensive repairs, such as spring replacement or cable replacement, may take longer.
How do I know if I need a new garage door opener?
You may need a new garage door opener if your current unit is more than 15 years old, operates inconsistently, makes excessive noise, lacks modern safety features like automatic reversal, or has stopped working altogether.
Can you program my existing garage door opener remote?
Yes, our technicians can program new remotes for most garage door opener brands and models. We can also help you set up smartphone controls and integrate your opener with home automation systems for added convenience and security.
Why won't my garage door opener work?
Common reasons for garage door opener malfunction include dead batteries in the remote, misaligned safety sensors, disconnected power supply, worn gears inside the opener unit, or problems with the wall switch.
What causes garage door cables to break?
Garage door cables can break due to normal wear and tear over time, corrosion from moisture exposure, improper installation, or sudden failure of other components like springs. Cables bear significant tension and weight, making them susceptible to fraying and eventual breakage, especially in older systems
Is garage door cable replacement dangerous?
Yes, garage door cable replacement is extremely dangerous and should only be performed by trained professionals. The cables are under high tension and connected to springs that store a significant force.
How long do garage door cables typically last?
With proper maintenance, garage door cables typically last 7-10 years, though this can vary based on usage frequency, environmental conditions, and door weight. Regular inspections help identify cable wear before complete failure occurs, allowing for planned replacement rather than emergency repair.
